Community Support Specialist

Interested in making a DIFFERENCE? Join our ECVC Community Job Placement team!!  ECVC is a community leader in providing employment services to persons with disabilities. We operate multiple businesses and employment service programs to create inclusive job opportunities for persons with disabilities.  ECVC offers its workforce jobs with purpose, competitive wages, benefits, and good work-life balance.    
 
As a Community Support Specialist, you will be providing ongoing, long-term support to individuals with disabilities after they have completed job coaching and transitioned to independent work. The CSS ensures job retention by conducting regular follow-ups, collaborating with employers, and addressing workplace challenges before they become barriers to employment.

Essential Duties and Responsibilities: 
 
Employment Support & Skill Development 

• Assist clients in adjusting to the workplace and developing independence. 
• Provide ongoing support to promote job retention. 
• Teach self-advocacy, workplace communication, and problem-solving skills. 
• Reinforce positive workplace behaviors and build confidence for job success. 
• Identify and address challenges that may impact job stability. 

• Conduct check-in twice a month to assess job performance and satisfaction 
• Collaborate with clients and employers to resolve workplace concerns. 
• Ensure clients fully understand job expectations, responsibilities, and company policies. 
• Address workplace challenges early to prevent escalation and find solutions beneficial to both the client and the employer. 

• Annually update the Person-Centered Plan to reflect employment goals, challenges, and support strategies. 
• Monitor job retention and performance, adjusting support as needed. 
• Maintain accurate records of client progress and service provided. 
• Conduct and document Long-Term Follow-Up Progress Reviews. 
• Submit the required reports and service hours to Trillium and other funding agencies. 

• May assist Employment Specialist with Intakes and training as needed.  

• Bachelor’s degree required in a human services-related field (e.g., social work, psychology, counseling, etc.) and: 
• At least two years of full-time, post-bachelor’s supervised experience in mental health/developmental disabilities/substance abuse (MH/DD/SAS) populations or supervised experience in substance abuse counseling.
• If a bachelor’s degree is in a non-human services field, four years or supervised experience in MH/DD/SAS populations or supervised experience in substance abuse counseling is required. 
• Master’s degree in a human services-related field preferred, with at least one year of full-time, post graduate supervised experience in MH/DD/SAS populations or substance abuse counseling. 

• Valid driver’s license and safe driving record 
• Strong communication and documentation skills. 
• Case management experience preferred. 
• Flexibility to work occasional evenings, weekends, and holidays. 
• Must meet the definition of a Qualified Professional under the NC MH/DD/SAS. 

Benefits:

• Insurance:  Health, Dental, and Life with 100% employer-paid premiums, buy-up and voluntary supplemental plans available
• Paid Time Off:  10 holidays, separate sick and vacation leave
• Retirement Plan with no employee match required 

How to apply:
For consideration, please apply on this website or at www.ECVCinc.com/careers-ecvc by November 21, 2025. If you are unable or limited in your ability to complete an application, you may request reasonable accommodations to a specific job opening by calling (252) 758-4188 to schedule an appointment for assistance.  
 
EEO Employer/Disability/Veteran.  Drug-Free Workplace.