Full job description

Role: Donor Relations and Community Engagement Coordinator
Full-Time

About Ronald McDonald House Charities

Ronald McDonald House Charities (RMHC)of Eastern North Carolina provides comfort, care, and vital resources to families with seriously ill or injured children, helping them stay close to the medical care they need with the family support they deserve. Our programs create a community of compassion that strengthens families during challenging times.

Position Summary

The Donor Relations & Community Engagement Coordinator plays a vital role in strengthening relationships with donors, volunteers, community partners, and McDonald’s owner/operators. This position supports the organization’s fundraising and outreach goals through donor stewardship, community engagement activities, and event coordination. The ideal candidate is a relationship-builder who can share the RMHCENC mission with authenticity, enthusiasm, and professionalism.

Key Responsibilities

Donor Relations

• Assist in the cultivation, acknowledgment, and stewardship of donors at all giving levels.
• Prepare timely and personalized thank-you letters, recognition materials, and impact reports.
• Maintain accurate donor records in the organization’s CRM database.
• Coordinate donor recognition efforts, including giving societies, plaques, and appreciation events.
• Accurate gift entry into the organization’s CRM database received through a variety of sources.

· Work with the Finance Manager to enter the weekly deposit for both the Moye House and Maynard Children’s Hospital Family Room

• Support the Director of Advancement in managing major donor touchpoints and follow-up.

Community Engagement

• Build and maintain relationships with local businesses, civic groups, schools, and faith-based organizations to increase awareness and support for RMHC ENC.
• Serve as a key contact for McDonald’s owner/operators, coordinating in-store promotions, donation drives, and community events.
• Represent RMHC ENC at community events, check presentations, and speaking engagements.
• Coordinate volunteer involvement in fundraising and outreach activities.

Event Support

• Assist with planning and execution of special events, campaigns, and third-party fundraisers.
• Recruit, train, and support event volunteers.
• Help secure sponsorships, auction items, and in-kind donations for events.
• Manage event logistics such as guest registration, signage, and promotional materials.

Communications Support

• Collaborate with the RMHCENC team to create content for newsletters, social media, and donor communications.
• Implement a communications strategy that includes media relations, social media, and website content to advance the organization’s goals.
• Share stories and photos that illustrate the mission and impact of RMHCENC.
• Ensure brand consistency in all outreach materials.

Qualifications

• Associate’s or Bachelor’s degree in communications, nonprofit management, marketing, or related field preferred.
• 1+ years of experience in marketing/communications, fundraising, donor relations, community outreach, or related work.
• Strong interpersonal and communication skills, both verbal and written.
• Comfort with public speaking and representing the organization in the community.
• Organized, detail-oriented, and able to manage multiple projects simultaneously.
• Proficiency in Microsoft Office and donor database/CRM systems (experience with Salesforce preferred).
• Availability to work occasional evenings and weekends for events.
• Commitment to the mission and values of RMHCENC.

Core Competencies

• Relationship-building and networking skills
• Professionalism and integrity
• Creativity and problem-solving
• Team-oriented mindset with a willingness to pitch in wherever needed
• Compassionate and mission-driven approach to work

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Apply: Donor Relations and Community Engagement Coordinator