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Resource Development Data & Events Manager
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
OVERVIEW
The Resource Development (RD) Data & Events Manager manages and analyzes all data and event tasks to fundraising activities and department needs. The role focuses on maintaining accurate and comprehensive donor data, performing in-depth analysis of fundraising metrics, and providing actionable insights to optimize donor engagement strategies. This individual ensures the integrity of donor databases and supports the fundraising team in data-driven decision-making to maximize donor acquisition, retention, and revenue growth. This individual will manage the event database, attendee responses, vendor contracts, and logistics.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Data Management & Maintenance:
- Oversee the fundraising database's integrity, accuracy, and security (e.g., CRM systems such as Salesforce, Raiser’s Edge, etc.).
- Regularly update donor information, including contact details, donation history, and engagement preferences.
- Implement data hygiene processes to clean and standardize donor data.
- Ensure compliance with data protection regulations.
- Enter expenses/receipts for credit card purchases of CDO
Data Analysis & Reporting:
- Analyze donor data to identify trends, patterns, and opportunities for growth.
- Generate regular reports on key fundraising metrics such as donor retention rates, average donation size, weekly gift reports, committee reports, and campaign performance.
- Provide data-driven insights to support fundraising strategies, event planning, and donor segmentation.
- Present data findings and recommendations to senior leadership and fundraising teams.
Donor Segmentation & Targeting:
- Develop and maintain donor segmentation models based on behavior, donation history, and engagement.
- Work closely with the fundraising team to create targeted campaigns for different donor segments.
- Track and evaluate the effectiveness of personalized fundraising campaigns.
Technology & System Optimization:
- Lead the selection and implementation of data management tools and platforms to streamline fundraising operations.
- Ensure data systems are optimized for reporting, tracking, and donor communications.
- Oversee all data management organization with RD team.
Collaboration & Communication:
- Collaborate with the fundraising, marketing, and events teams to align data strategies with organizational goals.
- Serve as the primary point of contact for all data-related inquiries and requests within the fundraising department.
- Partner with IT and other departments to ensure data security and system integrations.
- Coordinate Advisory Council meeting agendas and packets
- Take notes during committee and council meetings
- Provide calendar and administrative support to the Chief Development Officer
Compliance & Risk Management:
- Ensure adherence to fundraising regulations, donor privacy policies, and best practices.
- Implement processes to mitigate data-related risks, including data breaches and loss of sensitive donor information.
Event Logistics:
- Partner with the RD team to implement events in seven counties.
- Managing all event details and attendance.
- Vendor relationships include scheduling, communications, and invoices.
MINIMUM QUALIFICATIONS –
- High School Diploma or GED equivalent
- Valid driver’s license
- At least one (1) year of professional experience in the field of finance, business administration, data science, or a related field.
PREFERRED QUALIFICATIONS -
- Education: Bachelor’s degree in data science, statistics, business administration, or a related field.
- Experience:
- Professional experience in a non-profit and/or youth-serving setting.
- Professional experience in the field of accounting, business, data science, sales, fundraising, or a related field.
- Skills:
- Strong critical thinking and attention to detail
- Data visualization and the ability to clearly communicate data trends
- Data cleaning and preparation
- Proficiency with Microsoft systems, including Excel
- Familiarity with SQL, Python, Jira, and related programs
- Familiarity with Agile and Scrum methodologies
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
