Taproom Manager

Pitt Street Brewing Company – Greenville, NC

Job Description

Taproom Manager

Pitt Street Brewing Co. in Greenville, North Carolina is looking for the perfect person to head up our team. This person must be a self-starter and able to enthusiastically manage a fun and diverse team of bartenders and consistently provide exceptional customer service to everyone.

Job Summary: The taproom manager reports to the General Manager and is responsible for overseeing and coordinating the planning, organizing, training and leadership necessary to achieve our guest service goals in the taproom and community.

The ideal candidate will channel the passion we put into our beer into a memorable taproom experience for our guests. The candidate must be customer-focused, experienced in a restaurant/bar/taproom environment, and have exceptional interpersonal, management, and organizational skills. We’re interested in talking to candidates who are excited about the opportunity to be involved in a growing small business, wearing many hats. These hats include managing the taproom; managing our back and front office systems; recruiting, training, managing, and motivating taproom staff; planning and leading special taproom events; social media and graphic design conceptualization; and serving as an ambassador for the Pitt Street Brewing Brand. And, of course, someone who knows and loves craft beer as much as we do!

Essential Job Duties and Responsibilities:

• Primary responsibility of managing all taproom activities
• Supervise all employees working in the taproom
• Recruiting, hiring, orienting, training, and scheduling staff
• Maintain social media accounts and creating content
• Handle the booking of private events to include communication, staffing, scheduling, and execution of events
• Oversee and manage on-site special events, including private events and tours, concerts/music, and other promotional events to include calendar, promotion, setup, staffing, and execution
• Maintain an employee-friendly and positive work environment, ensuring all workplace rules are understood and followed
• Maintain safe, secure facility environment
• Update and maintain Square POS terminals
• Maintain and plan the draft line up and communicate with the production team to make sure house beer inventory is sufficiently maintained at all times. Maintain inventory of other beverage offerings and taproom supplies.
• Maintain highest levels of customer satisfaction
• Ensure that all guests are given responsive, friendly and courteous service at all times
• Comply with all federal, state, county and municipal regulations
• Ensure all areas are kept spotless including restrooms & common areas
• Control cash and receipts by adhering to cash handling and reconciliation procedures
• Fill in where needed to ensure guest service standards are met

Full Time Benefits Include

• 75% Employer Paid Dental and Vision Insurance (for employee only)
• Employee + Spouse, Children or Family coverage available at additional cost
• 100% Employer Paid -

• NexGen Employee Assistance Program (EAP)
• HealthiestYou by Teledoc Health
• Health Care Stipend
• 8 Paid Company Holidays
• Vacation and Sick Time Off
• Anniversary Recognition Program
• Employee beer and merchandise discountsRequired Qualifications:

• High school diploma or equivalent; Bachelor’s Degree in management or a business-related field preferred.
• Must be vaccinated against COVID-19
• Two to four years of prior management experience preferred.
• Must be 21 years or older
• Social Media management experience
• Event Management experience
• Strong verbal and written communication skills
• Strong time management skills
• Strong customer service and management skills
• Knowledge of beer and brewing process preferred
• Team player with strong leadership skills
• Knowledge of P&L, budgeting, sales goals and forecasting
• Basic math skills and ability to use a POS system.
• Able to work a minimum of 40 hours per week; able to work flexible hours including working nights, weekends, and holidays to manage and train effectively
• Must be able to work in a standing position for long periods of time and be able to lift up to 50 pounds

Working Conditions

This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating brewery (noise, heavy equipment, odours related to the brewing process).

Pitt Street Brewing Company is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.

Job Type: Full-time

Pay: $18.75 - $20.68 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Ability to Relocate:

• Greenville, NC 27834: Relocate before starting work (Required)

Work Location: In person

Apply Here- Taproom Manager - Greenville, NC 27834 - Indeed.com