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BEGIN:VEVENT
DTSTART:20171017T130000Z
DTEND:20171018T200000Z
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SUMMARY:Fundamentals of Supervision Certificate Program
DESCRIPTION:When possessing the proper skills and knowledge\, your organization's supervisors will be key drivers of business results and your best defense against employee lawsuits. A supervisor who does not have the proper training and learning transfer will fail to inspire employees to sustainable\, high-level performance\, and puts the company at risk of a lawsuit through poor managerial practices and the inability to create a positive work environment.\n\nThis two-day program will help first time supervisors and managers establish a strong foundation for success. It starts with a self-assessment to identify strengths and important areas for growth.\n\nThe focus will then turn to basic supervisory skill building\, and strategies for building trust\, communicating effectively\, motivating and recognizing employees\, delegating\, and managing conflict. Each attendee will also develop action plans to transfer lessons and skills learned directly back to their job.\n\nWho Should Attend\n\n\n\nSupervisors and managers new to supervision or with less than one year of experience\n\nLearning Objectives\n\n\n\nAt the end of the course\, participants will be able to:\n\n \n\n\n	\n	Define your role as a supervisor\n	\n	\n	Avoid common pitfalls of new supervisors\n	\n	\n	Develop SMART goals for your employees\n	\n	\n	Delegate effectively\n	\n	\n	Apply listening and questioning skills\n	\n	\n	Effectively deliver your message to different communication styles\n	\n	\n	Apply a model to effectively manage conflict\n	\n	\n	Provide specific outcome-based feedback\n	\n	\n	Identify appropriate and effective strategies to motivate staff\n	\n\n\nTopics Covered\n\n\n	\n	Effective Supervision\n	\n	\n	Building Trust and Credibility\n	\n	\n	Planning Your Team's Goals and Objectives\n	\n	\n	Delegating\n	\n	\n	Fundamentals of Effective Communication\n	\n	\n	Managing Conflict\n	\n	\n	Motivation and Feedback
X-ALT-DESC;FMTTYPE=text/html:<p style="text-align:left">When possessing the proper skills and knowledge\, your organization&rsquo\;s supervisors will be key drivers of business results and your best defense against employee lawsuits. A supervisor who does not have the proper training and learning transfer will fail to inspire employees to sustainable\, high-level performance\, and puts the company at risk of a lawsuit through poor managerial practices and the inability to create a positive work environment.</p>\n\n<p style="text-align:left">This two-day program will help first time supervisors and managers establish a strong foundation for success. It starts with a self-assessment to identify strengths and important areas for growth.</p>\n\n<p style="text-align:left">The focus will then turn to basic supervisory skill building\, and strategies for building trust\, communicating effectively\, motivating and recognizing employees\, delegating\, and managing conflict. Each attendee will also develop action plans to transfer lessons and skills learned directly back to their job.</p>\n\n<p style="text-align:left"><strong>Who Should&nbsp\;Attend</strong><br />\n<br />\nSupervisors and managers new to supervision or with less than one year of experience</p>\n\n<p style="text-align:left"><strong>Learning&nbsp\;Objectives</strong><br />\n<br />\nAt the end of the course\, participants will be able to:<br />\n&nbsp\;</p>\n\n<ul>\n	<li>\n	<p>Define your role as a supervisor</p>\n	</li>\n	<li>\n	<p>Avoid common pitfalls of new supervisors</p>\n	</li>\n	<li>\n	<p>Develop SMART goals for your employees</p>\n	</li>\n	<li>\n	<p>Delegate effectively</p>\n	</li>\n	<li>\n	<p>Apply listening and questioning skills</p>\n	</li>\n	<li>\n	<p>Effectively deliver your message to different communication styles</p>\n	</li>\n	<li>\n	<p>Apply a model to effectively manage conflict</p>\n	</li>\n	<li>\n	<p>Provide specific outcome-based feedback</p>\n	</li>\n	<li>\n	<p>Identify appropriate and effective strategies to motivate staff</p>\n	</li>\n</ul>\n\n<p style="text-align:left"><strong>Topics&nbsp\;Covered</strong></p>\n\n<ul>\n	<li>\n	<p>Effective Supervision</p>\n	</li>\n	<li>\n	<p>Building Trust and Credibility</p>\n	</li>\n	<li>\n	<p>Planning Your Team&#39\;s Goals and Objectives</p>\n	</li>\n	<li>\n	<p>Delegating</p>\n	</li>\n	<li>\n	<p>Fundamentals of Effective Communication</p>\n	</li>\n	<li>\n	<p>Managing Conflict</p>\n	</li>\n	<li>\n	<p>Motivation and Feedback</p>\n	</li>\n</ul>\n
LOCATION:Greenville Hilton 207 SW Greenville BLVD Greenville\, North Carolina
UID:e.840.7728
SEQUENCE:3
DTSTAMP:20260423T075141Z
URL:https://business.greenvillenc.org/events/details/fundamentals-of-supervision-certificate-program-10-17-2017-7728
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